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Process Intelligence Dashboard

The Process Intelligence Dashboard is your mission control for Camunda process analysis, delivering deep insights into performance, quality, and operational health across your BPMN processes.

Quick Start

Accessing the Dashboard

Dashboard Interface

  1. Navigate to Dashboard from the main menu.

  2. Select your analysis mode:

    • Deep Process Analysis — Comprehensive single-version insights
    • Version Comparison — Migration planning and impact assessment

  3. Choose your process and version(s).

  4. Dashboard loads instantly (< 500 ms), data loads progressively as you explore.

Performance Architecture

The dashboard uses intelligent lazy loading - the shell loads immediately, and data for each section loads on-demand as you navigate. This means:

  • ✅ Instant page load regardless of data volume
  • ✅ Smooth navigation between tabs
  • ✅ Automatic background data fetching
  • ✅ No waiting for unused sections

Dashboard Modes

Single Version Analysis

Perfect for:

  • Troubleshooting production issues
  • Performance optimization
  • Quality assurance checks
  • Operational monitoring

Use when: You want to deeply understand how a specific process version is performing.

Version Comparison Mode

Essential for:

  • Migration planning and risk assessment
  • Impact analysis before deployment
  • Identifying regressions or improvements
  • Schema change validation

Use when: You're planning to migrate instances from one version to another or want to compare performance between versions.

Dashboard Tabs

The dashboard organizes insights into 10 specialized views, grouped by persona:

Operational Excellence

Operations Command Center

Your real-time monitoring hub

Operations Center

What you see:

System Health Score (0-100) - Composite metric based on incidents, instance age, and failures

Active Incidents - All open issues requiring immediate attention, with:

  • Error messages and stack traces
  • Affected instance counts
  • Activity and incident type
  • Quick links to affected instances

Failed Jobs - Dead-letter jobs with no retries left

Stuck Instances - Processes with no activity for 7+ days

External Task Health - Integration point monitoring

Message/Signal Subscriptions - Event correlation tracking

Key Actions:

  • Click incident counts to see affected instances
  • Inspect individual instances via Process History modal
  • Copy error messages for investigation
  • Monitor external system health

Performance Insights

Identify bottlenecks and optimize flow

Operations Center

What you see:

Performance Hotspots - Top 20 slowest activities ranked by duration

Granular Percentiles - P50, P90, P95, P99 durations for every activity

Performance Health Analysis - Activities flagged as:

  • STUCK_ACTIVITY - Currently running
  • HIGH_VARIANCE - P95 > 3x average (unpredictable)
  • LOW_USAGE - Insufficient data
  • NORMAL - Performing well

Job Executor Performance - Success/failure rates for async activities

API Service Metrics - REST/SOAP call performance and reliability

Script Task Analysis - Execution times and error rates

Automated Anomaly Detection - AI-identified performance issues

Key Metrics:

  • Average, Median, P95, P99 durations
  • Execution counts and variance
  • Success rates and error patterns

Use for:

  • SLA compliance monitoring
  • Identifying optimization opportunities
  • Capacity planning
  • Performance regression detection

User Experience Hub

Optimize human workflows

Operations Center

What you see:

  • User Task Performance - Completion times by task type
  • Workload Distribution - Task counts per user
  • Task Lifecycle Analysis - Time from creation to completion
  • Form Field Analytics - User interaction patterns
  • Rework Detection - Tasks requiring multiple attempts

Insights provided:

  • Which users are overloaded or underutilized
  • Which tasks take longest to complete
  • Where users struggle (high revision counts)
  • Task backlog accumulation

Use for:

  • Workload balancing
  • Training needs identification
  • Form UX optimization
  • Capacity planning

Business Value

Business Intelligence

Understand business impact and trends

Operations Center

What you see:

Business KPIs:

  • Process Efficiency (completions per hour)
  • SLA Performance (avg vs P95 ratio)
  • Process Volume trends
  • Average Cycle Time

Volume Trends - 90-day instance creation patterns

Data Volume Analysis - Historical data growth and archival candidates

Business Value Metrics:

  • Efficiency Score (0-100)
  • Automation Rate
  • Resource Utilization

ROI Analysis - Business impact of process performance

Key Charts:

  • Instance volume over time (by version)
  • Completion rate trends
  • Business metrics evolution

Use for:

  • Executive reporting
  • ROI demonstration
  • Capacity planning
  • Archive planning

Process Optimization Studio

Discover improvement opportunities

Operations Center

What you see:

Process Variants - Different execution paths with:

  • Frequency and percentage
  • Duration metrics (avg, min)
  • Activity counts
  • Performance rating

Process Flow Heatmap - Most frequent transitions

Bottleneck Detection - Activities with high wait times

Concurrent Execution - Parallel activity patterns

Optimization Recommendations - AI-generated suggestions

Insights provided:

  • Which paths are most common (happy path)
  • Which variants perform poorly
  • Where instances wait longest
  • Resource contention patterns

Use for:

  • Process redesign
  • Bottleneck removal
  • Variant consolidation
  • Performance tuning

Decision Intelligence

Analyze DMN decision logic

Operations Center

What you see:

DMN Structure:

  • Decision Requirements Diagrams (DRDs)
  • Decision table definitions
  • Business rule task mappings

Rule Execution Analytics:

  • Which rules fire most often
  • Input/output patterns
  • Execution frequency by rule
  • First/last execution timestamps

Coverage Analysis - Which rules never execute

Decision Performance - Execution times per decision

Use for:

  • Decision logic validation
  • Rule coverage analysis
  • Performance optimization
  • Business rule audit

Governance & Change

Migration Control Center

Plan and validate version migrations

Only available in Version Comparison mode

Operations Center

What you see:

Migration Readiness Cards:

  • Migration-ready instances
  • Critical issues (incidents)
  • Variable schema changes
  • Active instance counts

Impact Assessment Table:

  • Active instances per version
  • Open incidents
  • Variables in use
  • Average instance age
  • Complexity rating

Variable Schema Comparison:

  • Type changes (require transformation)
  • Removed variables (validate not needed)
  • New variables (set defaults)
  • Unchanged variables

Migration Action Plan - Step-by-step checklist:

  • Review type changes
  • Confirm removed variables
  • Initialize new variables

Complexity Ratings:

  • READY_FOR_CLEANUP - No active instances, safe to remove
  • MIGRATION_CANDIDATE - Clean, ready to migrate
  • HAS_INCIDENTS - Fix incidents first
  • LONG_RUNNING - Old instances, review carefully

Use for:

  • Pre-migration validation
  • Risk assessment
  • Data transformation planning
  • Migration execution

Quality & Compliance

Ensure data governance and security

Operations Center

What you see:

Security Score - Data protection assessment

Variable Analytics:

  • High-risk variables (PII, financial data)
  • Data sensitivity classification
  • Large data detection
  • Empty value patterns

User Activity Audit:

  • Task completion by user
  • Performance anomalies
  • Compliance status

Data Governance Matrix:

  • Risk level distribution
  • Data size categories
  • Required actions

Compliance Recommendations - Automated security alerts

Sensitivity Detection:

  • Email addresses (GDPR concern)
  • Credit card patterns
  • SSN/tax ID patterns
  • Large data fields (>1000 chars)

Use for:

  • GDPR compliance
  • Security audits
  • Data governance
  • Access control planning

System Diagnostics

Deep technical troubleshooting

Operations Center

What you see:

Historical Error Patterns:

  • Resolved incident trends
  • Error message clustering
  • Occurrence frequency
  • Affected instance lists
  • Quick diagnostics actions

Process Dependencies - Call Activity mappings

Deployment Analysis:

  • Version metadata
  • Resource counts
  • Deployment sizes
  • Resource names

System Correlation - Cross-process incident patterns

Database Transaction Analysis - Lock contention patterns

Diagnostic Actions per Error:

  • View affected instances
  • Check similar patterns
  • Copy error message
  • Inspect individual instances
  • View quick stats

Use for:

  • Root cause analysis
  • Dependency mapping
  • Performance troubleshooting
  • Deployment validation

Leadership

Executive Dashboard

Strategic insights and KPIs

Operations Center

What you see:

  • Key Performance Indicators:
  • Overall health score
  • Critical metrics summary
  • Trend indicators
  • Strategic Recommendations - Prioritized action items
  • Health Score Trend - Historical evolution
  • Business Impact Summary
  • Risk Assessment

Use for:

  • Executive reporting
  • Strategic planning
  • Stakeholder communication
  • Quarterly reviews

Key Features

Instance History Modal

Complete audit trail for any process instance

How to access:

  • Click any instance ID across the dashboard
  • Use the "Instance Deep Dive Inspector" tool
  • From affected instance lists

Operations Center

What you see:

  • Chronological event log
  • All activities with timestamps
  • Variable changes
  • Incident records
  • Duration metrics
  • Task assignments

Use for:

  • Debugging specific instances
  • Audit trails
  • Timeline reconstruction

Variable Details Modal

Sample values across versions

Operations Center

Shows:

  • Variable type evolution
  • Sample values from recent instances
  • Creation timestamps
  • Type changes between versions

Instance List Modal

Bulk instance inspection

Operations Center

Triggered by:

  • Incident counts
  • Bottleneck activity counts
  • Error pattern analysis

Provides:

  • Filterable instance lists
  • Quick links to instance history
  • Business key information
  • State and status

Similar Patterns Modal

Cross-version error correlation

Features:

  • Fuzzy error matching
  • Version comparison
  • Activity correlation
  • Frequency analysis

Common Workflows

Troubleshooting Production Issues

Start at Operations Center

  • Check System Health Score
  • Review open incidents
  • Identify stuck instances

Investigate Specific Incidents

  • Click incident count to see affected instances
  • Use "View Affected Instances" button
  • Open instance history for timeline

Check Similar Patterns

  • Click "Check Similar Patterns"
  • Review across versions
  • Identify systemic issues

Analyze Root Cause

  • Check System Diagnostics for error patterns
  • Review incident precursors
  • Examine variable correlations

Planning a Version Migration

Enable Version Comparison Mode*

  • Select source and target versions
  • Dashboard enters comparison mode

Review Migration Center

  • Check readiness assessment
  • Review impact metrics
  • Examine variable schema changes

Validate Data Compatibility

  • Review type-changed variables
  • Plan transformations for removed/new variables
  • Check affected instance counts

Performance Comparison

  • Compare KPIs across versions
  • Check Performance Insights deltas
  • Identify regressions

Execute Migration Checklist

  • Follow the automated action plan
  • Use the built-in checklist
  • Document decisions

Optimizing Process Performance

Identify Bottlenecks

  • Check Performance Insights → Hotspots
  • Review Process Optimization → Bottleneck Detection
  • Examine wait times

Analyze Variants

  • Review Process Optimization → Variant Analysis
  • Identify inefficient paths
  • Compare variant durations

Check Resource Utilization

  • User Experience → Workload Distribution
  • Performance Insights → Concurrent Execution

Review Recommendations

  • Executive Dashboard → Automated Recommendations
  • Prioritize by severity
  • Track implementation

Tips & Best Practices

Performance Tips

  • ✅ Let data load progressively - Don't rush through tabs waiting for data
  • ✅ Use filters effectively - The dashboard respects your date ranges
  • ✅ Bookmark common analyses - Save time with direct URLs
  • ✅ Export regularly - Build historical trends

Analysis Best Practices

  • ✅ Start broad, drill down - Begin with overview tabs, then dive deep
  • ✅ Compare before migrating - Always use comparison mode pre-migration
  • ✅ Check correlations - Use incident correlation to find systemic issues
  • ✅ Monitor trends - Regular exports help track improvements
  • ✅ Validate recommendations - AI suggestions are good starting points

Common Pitfalls

  • ❌ Ignoring P95/P99 metrics - Averages hide outliers
  • ❌ Skipping variable comparison - Schema changes cause migration failures
  • ❌ Not checking dependencies - Call Activities create hidden coupling
  • ❌ Missing stuck instances - They consume resources silently
  • ❌ Overlooking low-usage metrics - Insufficient data = unreliable metrics

Technical Overview

  • Architecture: Single-Page Application (SPA) with lazy loading
  • Frontend: Alpine.js + Tailwind CSS
  • Data Loading: Progressive, on-demand via REST APIs
  • Performance: < 500ms initial load, 200-2000ms per section
  • Browser Storage: In-memory only (no localStorage/sessionStorage)

API Endpoints:

  • /api/dashboard/section/<name> - Tab data
  • /api/dashboard/metric/<name> - Individual metrics
  • /api/dashboard/experimental/<name> - Advanced analytics
  • /api/instance-history/<id> - Instance audit trail
  • /api/variable-details - Variable sampling
  • /api/export-report - Full analysis export

Need Help?

  • Slow loading? Check browser console for errors, verify database connectivity
  • Missing data? Ensure process has completed instances
  • Comparison not working? Verify both versions exist
  • Export fails? Check browser download permissions

For technical support, check the application logs at /logs or contact your system administrator.